All of our items can be returned and refunded or exchanged, as long as they are in the same condition they were sent! Just follow these steps:
- Email [email protected] with your name and the item(s) you ordered, and let us know whether you’re requesting a refund or an exchange.
- Option 1: Bring the item to your nearest post office and send it back to the camp using our mailing address: Camp Kintail, RR3, 85153 Bluewater Hwy, Goderich, ON N7A 3X9. Confirm via email that you have mailed your item for return.
- Option 2: Arrange with us over email or phone to return the item in person at camp.
After your refund is processed, you will get a confirmation email. If you opt for an exchange, we will also notify you by email after your new product has been shipped. If for some reason you do not receive confirmation, be sure to contact us right away!